I Turn Boring Brands Into Human Stories

Ruby Paulson. Content strategist for brands that give a damn about making the world less terrible.

What I Actually Do

I don't do corporate speak. I create communication that makes humans care.

Brand Strategy That Bites

Turn your "meh" messaging into "holy shit, this actually makes sense" communication that humans remember.

Crisis Communication

When everything's on fire, I'm the one with the fire extinguisher and a plan that doesn't involve panicking.

Internal Communications

Transform your chaotic internal messaging into something employees actually read and act on.

Work That Actually Worked

Real results for real brands that wanted to be better.

Licious

Making Carnivores Trust An App

Convinced skeptical meat lovers to trust a startup with their precious protein purchases. Built brand voice around trust and quality, organized community events, and created content that made people actually care about where their chicken came from.

800%
Reputation boost in 1 year
#1
Position in Bangalore food community
The Challenge
"Make people trust an app with their meat purchases when they've been buying from the same butcher for 20 years"
The Challenge
"Make shipping logistics feel human while cutting onboarding time from weeks to days"

Maersk & Sealand

Making Global Shipping Actually Make Sense

Created unified style guides that turned inconsistent corporate rambling into coherent brand voices. Made Sealand feel approachable while keeping Maersk authoritative. Because apparently, even shipping containers need personality.

15×
Increase in mobile bookings
52%
Boost in product searches

Lenovo India

Digital Marie Kondo For Corporate Communications

Employees were drowning in 5+ useless emails daily. I built a tiered communication system that sparked joy (and actually got read). Turned email chaos into zen garden productivity.

80%
Reduction in email noise
50%
Boost in engagement
The Challenge
"Employees getting 5 pointless emails daily and missing the actually important stuff"

The Story Behind The Sass

14+ years of turning corporate mumbling into actual human communication. I've worked with everyone from scrappy startups to global giants, and here's what I've learned: most brands are terrified of sounding like humans.

I specialize in working with inclusive, women-first organizations that are actually trying to make the world less terrible. If you're just here to make rich people richer, we're probably not a match.

Currently at Lenovo as Internal Communications Coordinator, where I've pioneered India's first employee-focused tech podcast and won a Team Excellence Award for not being boring.

"I don't do corporate speak. I do human speak that actually makes people give a damn."

Let's Build Something That Matters

If you're tired of bland brand messaging and ready for communication that actually connects with humans, let's talk.

Based in Bengaluru, looking for brands worldwide who believe in making a difference!